Welcome to ImproveCareNow's Fall 2019 Community Conference! Click on the sections below to access Pre-Work, the Agenda, Presentations, Handouts, and more! 

Please contact us if you'd like a copy of any presentation listed. 

Dear Improvers - 

We are thrilled you will be joining us at the ImproveCareNow Fall 2019 Community Conference in Chicago on September 19-21, 2019, where we will share and develop new and innovative approaches to improve care, further research, and build community. You can review the draft agenda here. As always, we will share the final agenda and breakout selections once CME/CNE credit is finalized.

To support clinicians in making the case for local funding to participate in the Community Conference, we have created a conference justification template letter. Please consider customizing the template, should you need to request funding from senior leaders at your care center.

What Do We Want To Accomplish?

As with past ImproveCareNow Community Conferences, we have planned something for everyone, regardless of your role, current level of quality improvement knowledge, or the current focus of your research or improvement efforts. Our Community Conference objectives are for attendees to have:

  • Participated in their new Learning Labs and have assessed how to integrate the associated interventions into their care center workflows.
  • Acquired new examples and ideas on how to partner with parents and patients in meaningful ways to grow their local improvement community.
  • Planned to test new changes at their center in alignment with 90-day goals and Learning Labs.
  • Demonstrated enhanced ImproveCareNow quality improvement, research, and community engagement skills.

Next Steps:

As you prepare for the Fall 2019 Community Conference, please do the following:

  • Register and make your room reservations.
  • Review and complete your pre-work. For this conference, pre-work will be determined and communicated by each Learning Lab. Please look for communication from your Learning Lab QIC.
  • Bookmark this page on the ICN website. As in previous conferences, we will be largely paperless. You will be able to access the conference agenda, presentations, and handouts on the ICN Website. You can access this link on your phone and tablet.

An Important Note About Attendance:

We will adjourn on Saturday, September 21 at 12PM Central Time. We recognize and appreciate that you are sharing your time with us and ending the conference at noon should allow you to return home earlier in the day. Therefore, we strongly urge you to schedule your flight home to allow you to stay until the very end. We are planning an engaging program that requires team participation until noon. 

Please don’t hesitate to contact us at [email protected] if you have any questions, concerns, or feedback as you prepare for the Community Conference. We are looking forward to seeing you in September and to learning, teaching, and collaborating with you!

Best regards,

The ImproveCareNow Community Conference Team

Pre-work for the Fall 2019 Community Conference is determined by your center's Learning Lab.

Fundamentals - Due Sept. 13

Submit the Fundamentals Center Assessment to Kim Shelly, and bring a copy of your completed Center Assessment and QI Dashboard to the Conference.

Reinforcing Foundations - Due Sept. 13

Submit the Reinforcing Foundations Center Assessment to Theresa Todd.

Multidisciplinary PVP - Due Sept. 13

Submit the following to Mary Bauer:

  • A blank copy of your current PVP form.
  • Responses to these questions:
    • What improvements need to be made to the existing ICN PVP form in the ICN2 Registry to make it an effective tool?
    • What are the key components of an ideal PVP form?

Population Management - Due Sept. 13

Track failures that occur during your Population Management Process using this document and submit the final tallies via this survey.

Adherence - Bring printed or electronic copy to the conference

Select 1-2 weeks of patient appointments to review (can be prospective or retrospective) and answer the questions associated with each process step on this document.

Clinical Standardization/Personalized Care - Due Sept. 17

Analyze you center's patient population (outlined in the survey) and submit final tallies via this survey.

Please refer to the Breakout Descriptions document as you decide which breakout sessions to attend at the Fall 2019 ImproveCareNow Community Conference. Please consult with colleagues attending from your center (including parent and patient partners) to maximize your team’s exposure to these sessions—plan to divide and conquer! 


Download the Fall 2019 Community Conference Agenda below.


Please note:

  • On Friday at 9:10 am - the Adherence Learning Lab will now be in Chicago AB; Clinical Standardization will move to Chicago CD.
  • On Saturday at 8:45 am - the Multidisciplinary Pre-Visit & Population Management Learning Lab will move to Chicago ABClinical  Standardization will move to Chicago CD

Please contact us if you'd like a copy of any presentation listed below. 


CME/CNE Handout


12:00 - 12:15 pm | Welcome, Introductions, and Agenda for the Day | Presentation

12:15 - 12:45 pm | The Importance of ImproveCareNow in Achieving Optimal Health and Care | Presentation

12:45 - 1:45 pm | Introduction to the Pathway to Mastery | Presentation

2:00 - 2:30 pm | Navigating ImproveCareNow | Presentation | Handout

2:30 - 3:30 pm | Driving the ImproveCareNow Culture at your Care Center | Presentation

3:45 - 4:45 pm | A Day in the Life of my ImproveCareNow Care Center | Presentation | Handout

5:00 - 6:00 pm | Engagement Trailblazer Ancillary Meeting | Presentation 

5:00 - 6:00 pm | Transition and Transfer Ancillary Meeting | Presentation 


Please contact us if you'd like a copy of any presentation listed below. 

CME/CNE Handout

8:00-8:30 am | Welcome and Opening Plenary: Our Progress since our Spring Community Conference

8:30-8:50 am | Three Pathways, One Mission

8:50-9:00 am | Ignite Talk

10-10:20 am | ImproveCareNow Pathways Part I QI Toolkits 

Foundations Pathway: Fundamentals and Reinforcing Foundations Learning Labs

Remission Pathway: Multidisciplinary Pre-Visit Planning Learning Lab

Remission Pathway: Population Management Learning Lab

Sustained Remission Pathway: Adherence Learning Lab

Sustained Remission Pathway: Clinical Standardization/Personalized Care Learning Lab

10:40-11:40 am | Community Proposed and ImproveCareNow Skill-Building Breakouts I

Research: ImproveCareNow Investigator Initiated Study Highlights

Clinical: Using Motivational Interviewing to Promote Self-Management in Pediatric IBD

QI: Applying Lean at your Care Center to Identify Opportunities and Improve Patient Enrollment

Psychosocial: Depression Screening

Other: Nutrition, IBD and Disordered Eating

11:50 am-12:30 pm | What I Need, When I Need It: WINWIN Strategies for ImproveCareNow | Patient Perspectives: Nutrition & IBD

1:40-2:40 pm | Community Proposed and ImproveCareNow Skill-Building Breakouts II

Research: Study Updates for the ImproveCareNow Community

Clinical: Reduction in Corticosteroid Use in the ImproveCareNow Network

Data: Demystifying ImproveCareNow Registry Data with Patients and Parents

Psychosocial: Resources for your Clinic, Resources for your Life – ImproveCareNow Toolkits | Toolkits & Guides

Engagement: Increasing Patient and Family Awareness in Clinic Case Study – Tablet Sign Up for ImproveCareNow’s CIRCLE

3:10-4:20 pm | Role-Specific Breakouts

Physicians and Advanced Practice Clinicians

Social Workers and Psychologists

Registered Dietitians


Improvement Coordinators

Parent Working Group

Patient Advisory Council

4:30-5:00 pm | Developing the ImproveCareNow Community

Please contact us if you'd like a copy of any presentation listed below. 

CME/CNE Handout

7:00 - 7:55 am | PRODUCE Research Study Breakfast

7:00 - 7:55 am | New England Regional Meeting Breakfast 

8:00 - 8:35 am | Research in Learning Health Systems

8:45 - 10:15 am | ImproveCareNow Pathways Part II QI Toolkits

Foundations Pathway: Fundamentals and Reinforcing Foundations Learning Labs

Remission Pathway: Multidisciplinary Pre-Visit Planning and Population Management Learning Labs

Sustained Remission Pathway: Adherence Learning Lab

Sustained Remission Pathway: Clinical Standardization/Personalized Care Learning Lab

10:35 - 11:35 am | Community Proposed and ImproveCareNow Skill-Building Breakouts III

Research: Research Improvement Trailblazers

Clinical: Integration of a Clinical Pharmacist in a Pediatric IBD Center

QI Advanced: Using Population Stratification to Drive Improvement

Data: How is your Center's Data Quality? Co-Production of a New Tool

Psychosocial: Pediatric Medical Trauma – What is it and how can we Help?

Engagement: Patient and Family Advisory Council – A Practical Look at Taking Co-Production from a Good Idea to a Great Experience

11:45 - 11:50 am | Ignite Talk

Chicago Marriott O'Hare
8535 West Higgins Road
Chicago, IL 60631

Network: Marriott_CONFERENCE
Password: improve19

Hotel Floor Layout


Community Conferences are energizing and fast-paced. Together we do a lot of learning, sharing and connecting. Twitter is a fast, free and easy way to document and share learnings and ideas, connect with our ICN colleagues and community, and generate and spread awareness and enthusiasm for our work. Here are some tips so you can join the conversation!

Use Twitter to join the conversation! Here’s how:

Want to do more? Take Twitter to the next level

  • Tweet and add your #improvecarenow story to your profile
  • Ask a friend or colleague to join you on Twitter
  • Tweet LIVE from an #ICNCC19F session. TIP: Let us know what session you’re tweeting from. Retweet & reply to others’ tweets to build a thread
  • Tweet at others in your network to connect them with @improvecarenow and @icnpatients and the #ICNCC19F story

Share Facebook LIVE!

We’ll be going LIVE on Facebook, again. Like and Follow us to ensure you can view, like & share our videos and posts. By liking and sharing videos & posts, you’re helping spread the word about ICN and giving others an opportunity to experience the Community Conference.

Instagram Stories

We will be posting & updating our Instagram story. Follow us & #ICNCC19F (yes, you can follow hashtags on IG!) Watch your feed for posts, which you can like & leave comments on. And when our logo pops up in the stories feed – just tap it to watch 💚💚💚💚 

Quick Links

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