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Welcome to ImproveCareNow's Spring 2019 Community Conference! Click on the sections below to access Pre-Work, the Agenda, Presentations, Handouts, and more! 

Dear Improvers,

We are thrilled you will be joining us at the ImproveCareNow Spring 2019 Community Conference in Dallas on March 29-31, 2019, where we will share and develop new and innovative approaches to improving care, furthering research, and building community. Click here to see the draft agenda.  As always, we will share the final agenda and breakout selections once CME/CNE credit is finalized.

What Do We Want To Accomplish?
As with past ImproveCareNow Community Conferences, we have planned something for everyone, regardless of your role, current level of quality improvement knowledge, or the current focus of your research or improvement efforts. In addition, this Community Conference we will be launching a new initiative that will enable enhanced peer-to-peer and data driven learning with a practical focus on taking your care center to the next level of outcomes performance.  Our Community Conference objectives are for attendees to have:

  • Participated in new peer groupings and be able to articulate how they plan to reach the next level of outcomes performance;
  • Acquired new examples and ideas on how to partner with parents and patients in meaningful ways to grow their local improvement community;
  • Planned to test new changes at their center in alignment with 90-day goals;
  • Demonstrated enhanced ImproveCareNow quality improvement, research, and community engagement skills.

Next Steps:
As you prepare for the Spring 2019 Community Conference, please do the following:

  • Review and complete the pre-work
  • Bookmark this page on the ICN website
    • As in previous conferences, we will be largely paperless.  You will be able to access the conference agenda, presentations and handouts on the ICN Website. You can access this link on your phone and tablet.

An Important Note About Attendance:
We will adjourn on Sunday, March 31 at 12PM Central Time. We recognize and appreciate that you are sharing your time with us and therefore are ending at a time that would allow you to return home earlier in the day. Therefore, we strongly urge you to schedule your flight home to allow you to stay until the very end. We are planning an engaging program that requires team participation until noon. 

Please don’t hesitate to contact us at info@improvecarenow.org if you have any questions, concerns, or feedback as you prepare for the Community Conference. We are looking forward to seeing you in Dallas and to learning, teaching, and collaborating with you!

Best regards,

The ImproveCareNow Community Conference Team

The following checklist outlines required pre-work activities that will help participants & teams prepare for the Spring 2019 Community Conference.  If you have any difficulty accessing the materials, please contact info@improvecarenow.org.

  Pre-Work Checklist
checked-checkbox_green2.png Read the overview of the Pathway to Mastery
checked-checkbox_greengray.png Review the following three measures for your center: Registerable Population, Remission, Sustained Remission
checked-checkbox_green2.png Perform the Center Assessment and Analysis
checked-checkbox_greengray.png Attend one of the Community Wide Webinars offered:

Please refer to the following list of options as you decide which breakout sessions to attend at the Spring 2019 ImproveCareNow Community Conference. You can also download the breakout descriptions.

Please consult with colleagues attending from your center (including parent and patient partners) to maximize your team’s exposure to these sessions—plan to divide and conquer! Please contact info@improvecarenow.org with any questions about these breakouts.

Saturday March 29 1:30–2:30 pm: Learn, Do, ShareSkills & Special Topic Breakouts I

Research: Research Improvement – Hardwiring your System for Results

  • Discuss successful strategies for recruiting patients to participate in research studies
  • Refine a Failure Modes and Effects Analysis (FMEA) and develop a visual management system for research
  • Identify strategies for engaging patients and clinicians

QI: Introduction to the Model for Improvement and Aim Setting

  • Learn how to use the Model for Improvement to structure improvement efforts
  • Learn how to set a SMART aim for QI projects

Data: Mastering Hospitalization Data – Improving and Future Design

  • Be introduced to ImproveCareNow’s new hospitalization outcome measures and learn how they can be used to drive improvement and learning
  • Explore the barriers and solutions for effectively capturing and entering hospitalization data to increase reliability and enhance population management processes

Engagement: If You Build it...They will Come – Blueprint for Successful Collaboration and Center Engagement

  • Learn how to assess center readiness to collaborate with parent and patient partners
  • You have parent and patient partners ... Now what???
  • Create a blueprint to successfully build your center's engagement community

Clinical: Decision Making and Outcomes of Thiopurine Treated IBD Patients

  • Learn about the risks, benefits, and outcomes of patients who decided to discontinue or maintain a Thiopurine for treatment of their IBD
  • Understand how one care center analyzed their data on 6MP to improve the quality of care for approximately 100 patients

Other: Mental Health and IBD – Supporting Patients at Home and in Clinic

  • Hear PAC members sharing brief stories about their experiences with anxiety and/or depression
  • Explore how parents might discuss mental health with their child and encourage good mental health practices
  • Learn what physicians have done to help PAC members manage anxiety and/or depression

 

Sunday March 31 10:35–11:35 am: Learn, Do, ShareSkills & Special Topic Breakouts II

Research: Recent Clinical Research Findings from our ImproveCareNow Registry Data

  • Discuss successful strategies for recruiting patients to participate in research studies
  • Review a refined FMEA and developed a visual management system for research
  • Identify strategies for engaging patients and clinicians

Clinical: Pre-Visit Planning for Quiescent IBD Patients on Biologic Therapy

  • Learn how one care center used QI tools to improve their Pre-Visit Planning processes
  • Understand how a care center improved care for IBD patients who have quiescent disease and are on biologic therapy by increasing the reliability for health maintenance processes including TB Screening, Hep B Screening, vitamin D levels and Pneumococcal vaccinations

QI: Improvement Tools – Process Mapping and Simplified FMEAs

  • Understand when Process Mapping and the Simplified FMEA tool can be used to support your improvement efforts
  • Learn and practice applying the tools

QI: Building QI Culture — Simulation of Visual Management and Huddles

  • Learn how visual management techniques can foster a culture of improvement
  • Learn how to use huddles to improve communication and create a steady drum beat to drive your improvement efforts

Data: The Value of Data Quality – Why it is Important to Everyone!

  • Learn about the six components of data quality
  • Explore the tools and resources available to help your care center improve and sustain data quality
  • Develop strategies to test by “next Tuesday”

CME/CNE Handout

12:00-12:15 pm | Welcome, Introductions, and Agenda for the Day | Presentation


12:15-12:45 pm | The Importance of ImproveCareNow in Achieving Optimal Health and Care | Presentation

12:45-1:05 pm | Navigating ImproveCareNow | Presentation | Who Ya Gonna Call Handout

1:05-1:45, 2:00-2:40, 2:40-3:20 pm | Developing Effective ICN Systems: Action Stations Part I – III
Action Station 1: Master Lists – Maintaining Registerable Population 
Action Station 2: Setting up your Data Systems
Action Station 3: Importance of Families to ICN – Consenting as a Process & Family Engagement

3:35-4:00 pm | Creating the ImproveCareNow Culture at your Care Center | Presentation

4:00-4:20 pm | Panel Discussion: What About Research? | Presentation

4:20-4:45 pm | Reflection, Planning, and Mentoring | Presentation

4:45-5:00 pm | Tying it Together

CME/CNE Handout

Transition & Transfer Breakfast | Presentation

8:00-8:25 am | Welcome and Opening PlenaryPresentation


8:25-9:05 am | Innovation and Mastery: Re-organizing to Improve, Build Capacity and Generate New Knowledge to Close Gaps in Outcomes | Presentation

9:15-10:30 am | ImproveCareNow Pathways Part I: Introductions and Overview Pathway to Mastery Design | KDD Template | FMEA Template | 5 Whys Template
Pathway 1: Achieving 75% Population Registration | Presentation | KDD Review | LL Review
Pathway 2: Achieving 82% Remission | Presentation | KDD Review | LL Review
Pathway 3: Achieving Sustained Remission | Presentation | KDD Review | LL Review

10:50-11:50 am | ImproveCareNow Pathways Part II: Learning Lab Development and Selection | Charter Template
Pathway 1: Achieving 75% Population Registration | Presentation | Impact Matrix
Pathway 2: Achieving 82% Remission | Presentation | Impact Matrix
Pathway 3: Achieving Sustained Remission | Presentation | Impact Matrix

12:00-12:30 pm | Tools to Build a Culture of Improvement – Turning Common Sense into Common Practice | Presentation

1:30-2:30 pm | Learn, Do, Share: Skills and Special Topic Breakouts I
Research: Research improvement – Hardwiring your System for Results PresentationFMEA Template
QI: The Model for Improvement and Aim Setting | Presentation 
QI: Using QI Tools to Increase the Flu Vaccine Rate | Presentation 
Data: Mastering Hospitalization Data – Improving and Future Design | Presentation
Engagement: If you Build it...They will Come: Blueprint for Successful Collaboration and Center Engagement
Clinical: Decision Making and Outcomes of Thiopurine Treated IBD Patients | Presentation
Other: Mental Health and IBD – Supporting Patients at Home and in Clinic | Presentation

2:40-3:20 pm | Engagement and Outcomes – What we Know, What we don’t Know, and What’s Working in the Field | Presentation

3:50-5:00 pm | Role-Specific Breakouts
Physicians and Advanced Practice Clinicians | Presentation 
Psychosocial Professionals 
Registered Dietitians 
Nurses 
Improvement Coordinators | Presentation 
Parent Working Group 
Patient Advisory Council 

5:00-5:05 pm | Wrap Up and Evaluation

 

CME/CNE Handout

8:00-8:30 am | ImproveCareNow Research - Inflection Points Presentation


8:30-8:45 am | Innovation and Mastery: The Future 

8:55-10:15 am | ImproveCareNow Pathways Part III: Planning and Testing | PDSA Form | PDSA Ramp | sFMEA
Pathway 1: Achieving 75% Population Registration | Presentation
Pathway 2: Achieving 82% Remission | Presentation
Pathway 3: Achieving 55% Sustained Remission | Presentation
Clinical Standardization Trailblazers | Presentation

10:35-11:35 am | Learn, Do, Share: Skills and Special Topic Breakouts II
Research: Recent Clinical Research Findings from our ImproveCareNow Registry Data | Presentation
Clinical: Pre-Visit Planning for Quiescent IBD Patients on Biologic Therapy | Presentation
QI: Improvement Tools – Process Mapping and Simplified FMEAs | Presentation | Process Outcomes Flowchart | Simplified FMEA TemplateSimplified FMEA Exercise
QI: Building QI Culture – Simulation of Visual Management and Huddles
Data: The Value of Data Quality – Why it is Important to Everyone! | Presentation

11:45 am-12:00 pm | Wrap-Up, Evaluation and Happy Trails 

 

Renaissance Dallas Hotel:
2222 North Stemmons Freeway
Dallas, TX 75207

Hotel Floor Layout:

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Community Conferences are energizing and fast-paced. Together we do a lot of learning, sharing and connecting. Twitter is a fast, free and easy way to document and share learnings and ideas, connect with our ICN colleagues and community, and generate and spread awareness and enthusiasm for our work. Here are some tips so you can join the conversation!

Use Twitter to join the conversation! Here’s how:

  • Sign up for or log into a Twitter account at twitter.com
  • Follow @improvecarenow and @icnpatients on Twitter
  • Tweet to @improvecarenow and @icnpatients so we can follow you and add you to our Community Conference list
  • Include #ICNCC19S in every tweet from or about the Spring 2019 Community Conference; other hashtags to include: #improvecarenow #pathway2mastery #innovation

Want to do more? Take Twitter to the next level

  • Tweet and add your #improvecarenow story to your profile
  • Ask a friend or colleague to join you on Twitter
  • Tweet LIVE from an #ICNCC19S session. TIP: Let us know what session you’re tweeting from. Retweet & reply to others’ tweets to build a thread
  • Tweet at others in your network to connect them with @improvecarenow and @icnpatients and the #ICNCC19S story

Share Facebook LIVE!

We’ll be going LIVE on Facebook, again. Like and Follow us to ensure you can view, like & share our videos and posts. By liking and sharing videos & posts, you’re helping spread the word about ICN and giving others an opportunity to experience the Community Conference.

Instagram Stories

We will be posting & updating our Instagram story. Follow us & #ICNCC19S (yes, you can follow hashtags on IG!) Watch your feed for posts, which you can like & leave comments on. And when our logo pops up in the stories feed – just tap it to watch 💚💚💚💚 

Quick Links

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